🔑 How do I cancel my Ten Percent Happier app subscription?

The method for canceling your subscription depends on where you bought it. If you're not sure, check out our Help Center article How can I tell where I bought my subscription?

If you subscribed on the Ten Percent Happier website

Email our customer support team at support@tenpercent.com and include the address you used to register your subscribed account. 

  1. If you're not sure what that is, check out our Help Center article How can I tell what address my app is signed into?
  2. If you can't find the address you used when purchasing your subscription, sharing the last 4 digits of the credit card used to purchase it may help us to locate your account.
  3. If you're an Apple customer, you might have used Sign in with Apple to set up your account and chosen to hide your email address. Here's how to find that:
    • Open the AppleSettings app.
    • Tap your name.
    • Tap Password & Security
    • Tap Apps Using Your Apple ID.
    • If Ten Percent Happier is listed please tap it.
    • If there's a string of letters and numbers under This App Received, please send that string to us so we can look it up. This is the unique identifier Apple assigned to your account.

If you subscribed through Apple's App Store 

  1. Open the Settings app on your iPhone/iPad.
  2. Tap Your Name at the top of the screen.
  3. Tap Subscriptions.
  4. Select the Ten Percent Happier subscription.
  5. Tap "Cancel Subscription" and confirm your cancellation to stop it from auto-enrolling you in a paid subscription. 
    • If you don't see Cancel Subscription in red letters underneath the subscription options, you've already cancelled the renewal of your Ten Percent Happier account. 
    • You can confirm this by signing into your Apple ID on the Apple Manage Subscriptions Webpage.

If you have any trouble with these steps or need to cancel from your desktop computer please go to Apple’s support page here.

You can confirm all your Apple ID trials and subscriptions by logging into your Apple ID account on their website at See Your Purchase History For the App Store, or access Purchase History in your Settings app. 

For you privacy and security, Apple doesn't allow us to cancel your subscription for you. If you run into any snags please call Applecare at 800-275-2273 in the United States or check their webpage here: Apple Support Worldwide Phone Numbers, for the number in your area.

If you subscribed through Google Play:

  1. Open the Google Play Store app on your device.
  2. Check that you’re signed in to the correct Google Account.
  3. Tap Menu (3 small horizontal lines) and then Subscriptions.
  4. Select the Ten Percent Happier subscription.
  5. Tap "Cancel subscription."
  6. Follow the instructions.
  7. If you have any trouble, please consult Google’s support page here.
     

After canceling your subscription you'll continue to have access to the Ten Percent Happier premium content until your subscription expires. 

Please contact us at support@tenpercent.com if you still have questions - we're here to help!