How do I reschedule or cancel my session?

Sessions can be canceled via the in app coaching dashboard 48 hours or more in advance. Please try to reschedule more that 48 hours in advance. Within 48 hours of your session you'll be able to cancel but not reschedule that session. No refunds or credits are available for no-shows. We have firm policy on this because we respect our coaches time, and we hope you do too!

To reschedule your session reservation:

  • Open the Ten Percent Happier App. If you're not signed in yet, check out this article; Sign In To Ten Percent Happier With an Existing Account.
  • Open your Profile tab:
    • iPhone and iPad, tap the profile icon in the upper, left hand corner of the app.
    • Android, look in the lower, right hand corner of the app.
  • Tap on the Live Coaching Dashboard
  • Tap on your upcoming session. 
  • Tap Cancel Session
  • A confirmation will be sent to your email address and your reservation will be update