Managing a Web Subscription

Thanks for subscribing to Ten Percent Happier through our website! When you buy a subscription on our website, you make the purchase for a specific account then log into the same account on your Apple or Android device using the subscribed address.

Please email our customer support team at support@tenpercent.com to make changes to your subscription. We love to hear from you and we look forward to getting your app account set up in the way that works best for you. 

Good Things to Know About Subscriptions Purchased on Our Website

• Receipts: To find the receipt from Ten Percent Happier for your subscription please check the email address you used for the purchase. We send the receipt there and it has the subject line Your receipt from Ten Percent Happier. Our Help Center article How can I tell what address my app is signed into? will help you find your registered address. If your registered address is a hidden Sign in with Apple identifier, Apple forwarded your receipt to the email address you use for your Apple ID.
• When does my subscription end? You can find this information in your app settings. Our Help Center article How can I tell when my subscription ends? has the steps.
• Managing Emails: If you want more or fewer emails from us, click Unsubscribe at the bottom of the next email you get and choose which topics you want to hear about.
• Updating your payment method: To update your payment method please send us an email at support@tenpercent.com and include the address you use for your Ten Percent Happier app registration. We'll send you a secure link. We don't take Pay Pal at this time.
• Cancel a Subscription Bought on our Website: Email our customer support team at support@tenpercent.com and include the email address you used to register your subscribed account. Our Help Center article How can I tell what address my app is signed into? might be helpful. If you're unsure of the email or login method you used when you bought your subscription, send the last 4 digits of the credit card used to purchase and we'll do some research.
  • If you bought your subscription through the App Store using your Apple ID or through the Google Play store, see Cancel a Ten Percent Happier App Subscription.
  • Deleting the app from your phone won't cancel your subscription.
• Delete Your Ten Percent Happier Account Entirely: On iPhone and iPad you can do this inside the app. On Android devices, please email us. See Delete Your Ten Percent Happier App Account.

After canceling your renewal you'll still have access to the Ten Percent Happier premium content until the expiration date. That date is in your app settings and our article Find Out When Your App Subscription Ends has the steps to find it.

Once your subscription expires, you have a free account with access to a couple of Courses and over 50 guided meditations so hang onto it in case you want a moment of meditation in the future. ☺️

If you have any more questions we'd love to hear from you at support@tenpercent.com