Managing a Web Subscription
How to manage a subscription to the Ten Percent Happier app purchased through the Ten Percent Happier website.
Thanks for subscribing to Ten Percent Happier through our website! When you get a subscription through our website you make the purchase for a specific account, then log into the same account on your Apple or Android device using the subscribed address and everything will be unlocked. If you create a different account or log into a different address your subscription won't show. Here's how you can manage your subscription.
How can I find my receipt?
To find the receipt from Ten Percent Happier for your Ten Percent Happier subscription please check the email address you used for the purchase. We would send the receipt there and it has the subject line Your receipt from 10% Happier if you want to search for it. Your receipt has your subscription dates on it.
When does my subscription end or renew? How much does my subscription cost?
If you can't find your receipt please email us directly at firstname.lastname@example.org and we'll send you this information.
How can I change my payment method?
If you think there's an issue with your payment method on file with us please send us an email at email@example.com and we'll send you a secure link to update it.
How can I cancel?
Uninstalling the app will not cancel your subscription.
- To cancel your subscription, please email our customer support team at firstname.lastname@example.org and include the email address you used to register your subscribed account.
- If you are unsure of the email or login method you used when purchasing your subscription, sharing the last 4 digits of the credit card used to purchase is the quickest way for us to locate your account.
After canceling your subscription you'll continue to have access to the Ten Percent Happier premium content until your subscription is set to expire. For any further assistance, please email Ten Percent Happier customer support at email@example.com.